Do Africans see progress in government delivery of basic services?

Public services

An analysis of survey responses shows that three main factors drive whether Africans see their governments as getting better or worse at delivering services: how easy or difficult the service was to obtain, whether officials will respond to complaints, and whether citizens had to pay a bribe.

More to come in Afrobarometer’s Pan-Africa Profiles report on public service delivery to be released 2 April.

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